Submit your request by filling out this form or call the American Job Center (AJC) for further assistance. During the appointment, you can access computers and ask staff for support in the American Job Center (AJC) Resource Room for onsite (in-person) or virtual services if you need access to a computer and connect to the Internet. 

Onsite services are requested by appointment only and are held at the AJC Resource Room.

Here are services available upon request by appointment for an in-person at any of the DOL AJC locations:

Unemployment Insurance (UI) 

• File an Unemployment Insurance claim using the AJC Resource Room  
• To resolve a claimant issue, you may request a one-on-one appointment with UI  

Employment & Training (DET) 

• Career Planning Workshop 
• Interview Strategies Workshop 
• Job Search Workshop 
• Creating a Jobseeker Account Workshop 
• Basic/Advanced Computer Classes 
• GED Classes 
• Case Management & Training Services 
• Apex Program – Records Expungement 

Vocational Rehabilitation (DVR) 

• Complete a Referral for DVR Services (virtual or by telephone) 
• One-on-One Appointments with your VR Counselor (by appointment) 

Industrial Affairs (DIA) 

• File a Complaint: Discrimination and Wage and Hour 
• Work Permits 

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There are services available to you where you can access a computer with a reliable Internet connection. Some virtual services require you to request by appointment. Here are the virtual services DOL is currently offering: 

Employment & Training (DET) 

• Build resume 
• Search for jobs 
• Search for training providers 
• Register for and use JobLink 
• Career Workshops  
  • Career Planning Workshop 
  • Interview Strategies Workshop 
  • Job Search Workshop 
  • Creating a Jobseeker Account Workshop 
  • RESEA Orientation Workshops 
• Case Management & Training Services (by appointment) 
• Apex Program – Records Expungement (by appointment) 

Vocational Rehabilitation (DVR) 

• Complete a Referral for DVR Services (virtual or by telephone) 
• One-on-One Appointments with your VR Counselor (by appointment) 

Industrial Affairs (DIA) 

• File a Complaint: Discrimination and Wage and Hour 
• Work Permits 

There are services offered either virtually or onsite, but you will still need to request an appointment for some of these hybrid services so that the Delaware Department of Labor can better serve your requests.

Here are services that the DOL are offering with either onsite or virtual options

Unemployment Insurance (UI) 

• File an Unemployment Insurance claim using the AJC Resource Room  
• To resolve a claimant issue, you may request a one-on-one appointment with UI  

Employment & Training (DET) 

• Build resume 
• Search for jobs 
• Search for training providers 
• Register for and use JobLink, which is now a requirement to receive UI 
• Case Management & Training Services (by appointment) 
• Apex Program – Records Expungement (by appointment) 

Vocational Rehabilitation (DVR) 

• Complete a Referral for DVR Services (virtual or by telephone) 
• One-on-One Appointments with your VR Counselor (by appointment) 
• Apex Program – Records Expungement (by appointment) 

Industrial Affairs (DIA) 

• File a Complaint: Discrimination and Wage and Hour 
• Work Permits  

Obtain basic information like brochures about programs and services in the lobby at the front desk. The only time the DOL will accept walk-ins without an appointment is for the following DIA services: 

• File a Compliant – Discrimination and Wage and Hour 
• Work Permits 

City	One Stop Center	Phone
Dover	American Job Center – Dover	(302) 761-8085
Georgetown	American Job Center – Georgetown	(302) 761-8085
Newark	American Job Center – Newark	(302) 761-8085
Wilmington	American Job Center – Wilmington	(302) 761-8085

Fill out the form to request an appointment with Employment & Training Case Managers or Career Counselors. To schedule an appointment with your Vocational Rehabilitation Counselor, call (302) 761-8275.

Yes, the DOL is offering in-person services by appointment only. Use Delaware Vocal to request an appointment. During the appointment, you can access computers and ask staff for support in the American Job Center (AJC) Resource Room for onsite (in-person) or virtual services if you need access to a computer and connect to the Internet.