Delaware Department of Labor
Third-Party Administrator Information and Resources
As someone with strong connections to Delaware employers, you can help your clients gain a competitive advantage and positively impact the lives of all their employees by making sure they participate in Delaware Paid Leave. The tools below can help.
This program helps to ensure Delaware workers have financial support if they need to take a leave of absence from their job due to a serious life event. It’s a win-win for employees who need support and for employers who want to attract and retain top-quality personnel. Most businesses with 10 or more employees are required to participate. Get to know the guidelines now so that you’re ready to fulfill the requirements later, when Delaware Paid Leave goes into full effect on Jan. 1, 2026.
Have questions? Join us for virtual office hours.
Office hours are on Tuesdays and Thursdays, from 1 to 2:30 p.m. Book your time slot for a one-on-one Zoom video meeting with the director of Delaware Paid Leave. You can also email general questions to PFML@Delaware.gov.
Watch to learn more about how Delaware Paid Leave works.
Get started and log in.
Delaware LaborFirst is a user-friendly system for managing Delaware Paid Leave.
Create a new account or login now.
Delaware LaborFirst TPA and PEO Registration Checklist
Know what to have on hand when registering for Delaware LaborFirst as a third-party administrator or professional employer organization.
Learn more about Delaware LaborFirst.
- Legal business name
- Trade, fictitious, or assumed name if different from legal business name(i.e. DBA or doing business as)
- Federal Employer Identification Number (FEIN)
- Physical address of business
- Mailing address of business
- TPA\PEO Contact
- TPA\PEO Business Start Date
Not using the state plan?
Private Insurance
There are several private insurance companies currently approved to offer this coverage in Delaware. To submit claims or for questions about your private plan, please visit the website for your insurance company or contact your plan’s representative.
Self-Insured Plans
Information and resources for employers who are opting out of Delaware Paid Leave in favor of self-insuring.
Employer and TPA Guide to Delaware Paid Leave
A comprehensive guide to Delaware Paid Leave, specifically for employers and TPAs.
Benefits Contribution Calculator
Use this tool to estimate weekly contributions and benefits for each employee, based on annual wages, the types of leave selected, and how much the employer requires the employee to contribute. All numbers are estimates.
Key Dates
Jan. 1, 2025 — For employers participating in Delaware Paid Leave, payroll deductions begin, if employees are contributing to the cost of the plan.
April 30, 2025 — Target date for the first quarterly Hours & Wage Report.
July 30, 2025 — Target date for the first and second quarterly Contributions submission.
Jan. 1, 2026 — Employees can begin to submit claim applications.
Resources
Use these links to learn about the program and its requirements.
General
Healthy Delaware Families Act
Signed into law on May 10, 2022, this Act created the Delaware Paid Leave insurance program that requires employers in the state to provide their employees with Paid Family Medical Leave.
Regulations for Delaware Paid Leave
These regulations explain and clarify the provisions of the Healthy Delaware Families Act. Additional regulations are forthcoming on issues that remain to be further detailed.
Employer and TPA Guide to Delaware Paid Leave
A comprehensive guide to Delaware Paid Leave, specifically for employers and TPAs. Includes instructions for using Delaware LaborFirst.
Filing an appeal
If you disagree with a decision regarding your private plan application, you can use this form to file an appeal.
Paid Leave Complaint Form
Visit this page and fill out the form to file a complaint.
Notices
Notice of Employee Rights
Provide this to your employees when coverage begins.
Exempt Employers Document
FAQs
Private Insurance FAQs
Frequently asked questions for employers choosing to use private insurance to provide paid leave benefits.
Small Business FAQs
Frequently asked questions for small businesses that are not required to provide paid leave but may choose to do so voluntarily
Delaware LaborFirst
Delaware LaborFirst TPA and PEO Registration Checklist
List of all the information you should have on hand when registering with Delaware LaborFirst.
Delaware LaborFirst Publicly Traded Company Officers and Owners Information
Special instructions for officers and owners of publicly traded companies to register with Delaware LaborFirst.
Portal Instructions
Identity Proofing Guidelines
In order to prevent identity theft and fraud, residents who wish to access certain services and benefits are required to prove their identities. These instructions will walk you through that process.
Watch a past public forum or listen to a podcast to learn more.
Webinar (July 31, 2024)
Forum (Oct. 4, 2023)
PFML Podcast
Sign Up for Emails to Stay Informed
If you are a Claimant and have a question about Delaware Paid Leave, email PFMLClaims@delaware.gov or call 302-761-8375.
If you are an Employer or TPA and have a question about Delaware Paid Leave or would like to schedule a presentation for your business, email PFML@delaware.gov or call 302-761-8375.