Service Letters

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Delaware’s Special Employment Practice Laws are designed to protect those who are most vulnerable—children and adults in healthcare and childcare facilities. These laws include:

19 Del.C. §708: Special Employment Practices relating to Health Care and Child Care facilities
11 Del.C. §8563: Child Abuse Registry Check
11 Del.C. §8564: Requirement for Adult Abuse Registry Check

So, what does this mean for employers and job seekers in these fields? Let’s break it down:

What is a Service Letter?

A service letter, also known as a reference check, is a document that provides detailed information about a former employee’s job performance, reason for leaving, and overall work history. In Delaware, if you’re applying for a job in healthcare or childcare, your potential employer is required by law to request a service letter from your previous employers.

Why Are These Laws Important?

These laws are crucial for ensuring the safety and well-being of those who depend on the care provided in healthcare and childcare facilities. They prevent individuals with a history of violent behavior or those who have engaged in abuse or neglect from being hired.

What Do Employers Need to Do?

If you’re an employer in these fields, you need to:

Obtain a Service Letter: Request this from the previous employers of any potential new hires. This helps you get a clear picture of their work history and conduct.
Check the Child Abuse Registry: Ensure that the individual has no record of child abuse.
Check the Adult Abuse Registry: Ensure that the individual has no record of abusing or neglecting adults.

By following these steps, employers can make informed decisions and maintain a safe environment for those in their care.

Why Should Job Seekers Care?

For job seekers, these requirements mean that having a positive work history and good references is more important than ever. It ensures that only qualified and trustworthy individuals are hired in positions that involve caring for others.

By understanding and complying with these laws, both employers and employees contribute to a safer and more reliable care system in Delaware. If you need more information or assistance, you can always reach out to the Delaware Department of Labor, Office of Wage & Hour Enforcement.