DE Dept. of Labor Announces Significant Progress in Reducing the Unemployment Claims Backlog

WILMINGTON, Del. December 31, 2025 — The Delaware Department of Labor announced today it has made significant progress in decreasing the state’s unemployment claims backlog following a refocus on service delivery, compliance, and fiscal management.

The Delaware Department of Labor’s Unemployment Division enhanced operational efficiency through continued development of the Claimant 360 and IQ Fraud dashboards, the launch of a centralized document knowledgebase, and the introduction of new productivity tools. These advancements strengthened decision making and streamlined workflows across teams. Read the full story

Delaware Department of Labor Launches ‘Modernization 2.0’

WILMINGTON, DE – September 30, 2025 – Today, the Delaware Department of Labor announced Modernization 2.0, a new strategy to address the agency’s most pressing challenges, including processing a backlog of unemployment insurance claims, responding faster to new claims, and ensuring the timely launch of Paid Family and Medical Leave. Read more about Modernization 2.0

Employee Background Check Bills Signed into Law
Department of Labor

WILMINGTON, DE – June 24, 2025 – Today, Delaware Governor Matt Meyer signed two pieces of legislation into law that allow Delaware’s Department of Labor and Department of Finance to expand their ability to conduct background checks on employees and protect sensitive taxpayer information from misuse. View the full press release

Office of the Governor and DOL Commit to Addressing Longstanding Unemployment Insurance Issues

Dover, Delaware — March 31, 2025 —The Department of Labor and Office of the Governor acknowledge long-standing financial and operational challenges relating to the Delaware Unemployment Insurance program and are taking bold, immediate steps to address them head-on. View the full press release

Delaware Division of Unemployment Insurance Announces New Tax Schedules for 2025

WILMINGTON, Del. (Jan. 31, 2025) — The Delaware Division of Unemployment Insurance recently announced, under House Bill 433, newly established tax schedules for 2025. The tax schedule to be used will be determined by the calculation of the average high-cost multiple (AHCM) for the Delaware

unemployment insurance trust fund. The AHCM, a commonly used actuarial measure of unemployment insurance trust fund solvency, is a way to measure how strong the unemployment insurance (UI) trust fund is. In other words, it represents the relationship between the money currently in the trust fund and the predicted payout of unemployment benefits. See the full tax schedule

The Delaware Department of Labor Advises the Public Regarding the “Triggering Off” of High Unemployment Period (HUP) and Extended Benefits (EB)

Wilmington, Del. (February 8, 2021)– The Delaware Department of Labor advised the public today of the “Triggering Off” of High Unemployment Period (HUP) and Extended Benefits (EB) Unemployment Insurance Programs on December 19, 2020, and January 9, 2021, respectively. On Monday, September 28, 2020, the Delaware Department of Labor issued a press release announcing the extension of unemployment benefits, triggered by Delaware’s high jobless rate. Delaware’s three-month average, seasonally adjusted unemployment rate as of August 2020, was 10.6%.

Upcoming Bank Holiday and Potential Claimant Benefits Delays

Monday, Feb. 15th, 2021, is a bank holiday. As a result, claimant payments will be processed on Tuesday the 16th, and claimants could experience a payment delay.

This delay could be up to 24-48 hours if claimants receive their benefits by direct deposit, or an additional one to two weeks to receive their benefits payments if delivered by check.

We encourage claimants to wait until the communicated delay window has closed before contacting our offices regarding the status of benefits payments.

January 28, 2021

Delaware Division of Unemployment Insurance: FAQs Regarding Income Tax Form 1099-G

Form 1099-G, Statement for Recipients of Certain Government Payments, is issued to any individual who received Delaware Unemployment Insurance (UI) benefits for the prior calendar year. The 1099-G reflects Delaware’s UI benefit payment amounts that were issued within that calendar year. This may be different from the week of unemployment for which the benefits were paid. 

File UI Appeals via Email

Claimants can now file your Appeals by email.
When filing your appeal please indicate your FULL NAME, ADDRESS, DOCKET # ON THE DETERMINATION and THE REASON FOR YOUR APPEAL.

Study Finds Electronic Unemployment Insurance Data Submission Tool a “Game-Changer” in Accuracy, Timeliness, and Reducing Man Hours

A study conducted earlier this year found when state and territory Unemployment Insurance (UI) agencies, in conjunction with small and large employers, and third-party employer representatives, utilized the secure State Information Data Exchange System (SIDES), a tool administrated by the National Association of State Workforce Agencies, (NASWA), to transmit and verify UI claims information pertaining to former employees, the relevant data was significantly more accurate and timely than that of entities who did not utilize SIDES. Furthermore, employers of all sizes and third-party employer representatives who utilized SIDES to transmit and verify UI claims data with UI agencies experienced a remarkable reduction in man hours spent and paperwork associated with traditional verification of former employee UI claims data. View the article

Making Home Affordable Program (MHA)

The Making Home Affordable Program (MHA) is a program of the U.S Department of the Treasury and the U.S. Department of Housing & Urban Development designed to help homeowners obtain mortgage relief and avoid foreclosure.

Phishing Scam

If you receive an email from “Support Team” with the subject heading–Unemployment Advisory: Direct Deposit Card that requests that you take certain actions and provide personal information, please “DO NOT RESPOND” as this email is not from the Delaware Division of Unemployment Insurance and appears to be a phishing scam to obtain information for illegal purposes.