Yes, LaborFirst is the new Delaware Department of Labor platform using the Salesforce application
You will not have LaborFirst specific credentials. You will use your State of Delaware sign in credentials to access LaborFirst.
After creating your state sign-in credentials and signing into My Delaware, a tile will appear on your My Delaware dashboard
If you have state sign-in credentials, you can contact PFML@delaware.gov or the Help Desk at 302.761.8375
Clear your browser cache if you encounter slowness or loading issues while in LaborFirst. If problems persist, contact the Help Desk at 302.761.8375
It is recommended that you use the Chrome browser on a desktop or laptop to access LaborFirst
To print your screen while in LaborFirst, press CTRL+P. This will print the screen you are currently on in your browser.
To print documents included within notes and attachments, download the document as a PDF and then print it
The first time you access LaborFirst, you will be automatically directed to the setup process
TPAs and PEOs must register separately to be available to an employer in LaborFirst. If you do not see your TPA or PEO, please contact them
No, the employer is required to complete their initial business registration in LaborFirst
Yes. Once an employer completes their initial business registration, an authorized TPA can register the employer for Paid Leave
Yes. Once an employer has completed its initial business registration, an authorized TPA can apply for a private or self-insured plan during Paid Leave registration on behalf of your business
Yes. Once an employer completes their initial business registration, an authorized TPA can register the employer for Paid Leave
Help text is available in LaborFirst as you are using the application. An icon will be present next to fields that have available help text. Instructional material can also be found here. For any further assistance, contact PFML@delaware.gov or the Help Desk at 302.761.8375
Questions About Obtaining State of Delaware Sign-In Credentials
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The State of Delaware takes seriously our role in protecting and securing the public’s information. To that end, the State has established policies and procedures for creating and validating your sign-in credentials
If you are a LaborFirst Employer, click this link to create/validate your credentials and add the LaborFirst tile to your My Delaware dashboard
If you are a TPA or PEO, click this link to create/validate your credentials and add the LaborFirst tile to your My Delaware dashboard
The State of Delaware has created the following resources:
